Responsible gambling

Responsible Gaming at Salon de Jeux de Trois-Rivières

Salon de Jeux de Trois-Rivières is committed to providing a safe and responsible gaming environment for its patrons. Our goal is to ensure that our customers can enjoy their time with us while minimizing the risks associated with gambling.

Self-Exclusion Program

If you feel that your gaming habits are becoming problematic, we encourage you to take advantage of our self-exclusion program. This will ban you from entering our premises for a specified period, giving you time to reflect on your behavior and seek help if needed.

Deposit Limits and Reality Checks

We understand that setting limits is an essential part of responsible gaming. Our system allows you to set daily, weekly, or monthly deposit limits to ensure that you don't exceed what's comfortable for you. Additionally, we provide reality checks at regular intervals to remind you of your spending habits and encourage you to take breaks.

Time-Outs

If you're struggling with impulsive behavior or want to step away from gaming altogether, our time-out feature gives you the opportunity to pause your activity for a short period. This allows you to focus on other aspects of your life without feeling overwhelmed by gambling temptations.

Support Organizations and Resources

We believe in helping those who may be struggling with problem gaming. We've partnered with provincial and national organizations that offer counseling services, support groups, and educational materials. You can find these resources on our website or displayed at the venue for easy reference.

Trained Staff

Our staff is trained to identify potential signs of problem gaming and approach customers in a sensitive manner if necessary. If you're concerned about someone's behavior, please don't hesitate to speak with one of our team members.

Gambling Awareness Initiatives

We support ongoing initiatives aimed at raising awareness about responsible gaming practices and the risks associated with excessive gambling. Our goal is not only to promote fun but also to ensure that everyone leaves with a positive experience.

By choosing Salon de Jeux de Trois-Rivières, you can enjoy regulated, secure gaming while benefiting from our commitment to supporting problem gamblers in need of help.